Privacy policy.

Last Updated: september 2023

At By The Creatives ("BTC," "we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our services or interact with our website. Please read this Privacy Policy carefully to understand how we handle your data.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: This may include your name, email address, phone number, postal address, and other contact details when you provide them to us.

  • Billing Information: If you make payments for our services, we collect billing information such as credit card details or other payment information.

  • Project Information: When you engage our services, we may collect information related to your project, including project details, objectives, and any materials you provide.

  • Website Usage Information: When you visit our website, we may collect information about your device, browser, IP address, and browsing activity, using cookies and similar technologies.

2. How We Use Your Information

We use your information for the following purposes:

  • To provide and improve our services.

  • To communicate with you regarding your project, inquiries, or updates.

  • To process payments and manage billing.

  • To personalize your experience on our website.

  • To analyze website usage and improve our website's functionality.

  • To send promotional materials or marketing communications if you have opted in to receive them.

3. Data Security

We take data security seriously and employ reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

4. Sharing Your Information

We may share your information with:

  • Third-party service providers who assist us in delivering our services.

  • Legal authorities if required by law or to protect our rights, privacy, safety, or property.

We do not sell or rent your personal information to third parties.

5. Your Choices

You can:

  • Update or correct your personal information by contacting us.

  • Opt out of receiving marketing communications from us.

  • Disable cookies through your browser settings.

6. Data Retention

We retain your information for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws.

7. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect or solicit personal information from children.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date.

9. Contact Us

If you have questions, concerns, or requests related to your personal information or this Privacy Policy, please contact us at shelby@bythecreative.co

By using our services or interacting with our website, you consent to the practices described in this Privacy Policy.